June 8, 2010
Associate Degree: People Skills
By Josh Lin, a Taiwanese student from Taichung on the Associate Degree Program at the Hubbard College of Administration (HCA), Los Angeles, CA.
I’ve been wondering why people do this or do that for a long while; I really wanted to know why. I wanted to know how to get along well with people. Or when I see some human reaction, I wanted to know how to handle it. Unfortunately, I never got this question sorted out. By doing this course ìHow to Evaluate and Predict Human Behavior,î I got a framework of understanding that allowed me to resolve this issue for myself. Now I am more confident about dealing with people.
Handling people is built on three essential factors: Affinity (closeness), Reality and Communication. They form what is called the ARC Triangle. The three factors are directly correlated. Meaning as one moves up, the others move up, as one moves down the others move down. It is very important to know this when one is dealing with people or inanimate objects. For example, if I want to know something better, then I need to reach it, which requires increasing my affinity toward that. When I communicate with it, I get more reality about it.
Another important tool I learned about human behavior centers around emotional tone. I learned that each emotional tone has a predictable set of physiological and behavioral correlates. For instance, how one listens or speaks will differ for a person who is angry versus a person who is cheerful. There is even more to this, no matter what emotional tone someone is in, in order to deal with him or her effectively, one needs to use the ARC Triangle.
In conclusion, by doing this course I acquired at least two vital tools for answering my initial questions about human behavior. Beyond that, the same tools turned out to be fundamental in handling the material world as well. I am now more confident about my ability to deal with my life.
Hubbard College of Administration is a self-paced business school that offers an exceptional business administration curriculum, unique learning technology, life-changing apprenticeships and internships, assistance with job placement and a lifetime warranty for students. I am currently on the “How to Increase Efficiency in Your Business” apprenticeship.
By Josh Lin, a Taiwanese student from Taichung on the Associate Degree Program at the Hubbard College of Administration (HCA), Los Angeles, CA.
I’ve been wondering why people do this or do that for a long while; I really wanted to know why. I wanted to know how to get along well with people. Or when I see some human reaction, I wanted to know how to handle it. Unfortunately, I never got this question sorted out. By doing this course “How to Evaluate and Predict Human Behavior,” I got a framework of understanding that allowed me to resolve this issue for myself. Now I am more confident about dealing with people. 
Handling people is built on three essential factors: Affinity (closeness), Reality and Communication. They form what is called the ARC Triangle. The three factors are directly correlated. Meaning as one moves up, the others move up, as one moves down the others move down. It is very important to know this when one is dealing with people or inanimate objects. For example, if I want to know something better, then I need to reach it, which requires increasing my affinity toward that. When I communicate with it, I get more reality about it.
Another important tool I learned about human behavior centers around emotional tone. I learned that each emotional tone has a predictable set of physiological and behavioral correlates. For instance, how one listens or speaks will differ for a person who is angry versus a person who is cheerful. There is even more to this, no matter what emotional tone someone is in, in order to deal with him or her effectively, one needs to use the ARC Triangle.
In conclusion, by doing this course I acquired at least two vital tools for answering my initial questions about human behavior. Beyond that, the same tools turned out to be fundamental in handling the material world as well. I am now more confident about my ability to deal with my life.
Hubbard College of Administration is a self-paced business school that offers an exceptional business administration curriculum, unique learning technology, life-changing apprenticeships and internships, assistance with job placement and a lifetime warranty for students. I am currently on the “How to Increase Efficiency in Your Business” apprenticeship.